Choosing the right clear case

Select size 'PAPERWHITE 11TH GEN 2021 (6.8")/
PAPERWHITE SIG ED' -

• (2021 - 2023) 11th Generation Paperwhite 5 / Signature Edition

Select size ‘PAPERWHITE 10TH GEN (PAPERWHITE 4)' -

• (2018) 10th Generation Paperwhite 4

Select size ‘KINDLE 2022 11TH GEN (NOT PAPERWHITE)' -

• (2022) 11th Generation Kindle (Basic) 

Select size ‘KINDLE 10TH GEN (NOT PAPERWHITE)' -

• (2019) 10th Generation Kindle

Select size 'OASIS' -

• Kindle Oasis 2
• Kindle Oasis 3

Choosing the right clear case + straps bundle 

1. Select your straps colour
2. Select your Kindle case size 
   

Find out your Kindle model - Go into your Kindle’s Settings menu.

Navigate to Device Options. Tap the Device Info option. 

The very first item on the list should be your device’s model. 

Strapsicle is based in Sydney, Australia and we ship worldwide.

Most of the orders are processed within 1-2 business days of purchase. If you place your order over the weekend or public holiday, it will be sent out the following business days.

Please allow for additional dispatch time during busy periods such as sale periods.

We are not responsible for orders lost in transit or for any additional fees such as customs, tax, etc.

FREE SHIPPING AVAILABLE -

Australia OVER $50 AUD

Rest of World OVER $70 AUD

AUSTRALIA

We use Australia Post and Sendle.

• Tracked standard shipping - 1 set - $8
• Tracked standard shipping - 2+ sets - $8
• Express - $11.50

Please refer here for Australia Post standard delivery times across Australia. 

Shipping times vary - please allow for delays across the Post network.
Standard Tracked - 5 to 10 business days.
Express - up to 3 business days.

US customers? Why not shop on Amazon, for fast free next-day delivery.

• NZ - $11 standard / $25 express
• USA / Canada - $16 standard /  $30 express
• Asia (incl China) - $16 standard / $30 express
• UK & Europe - $20 standard / $35 express
• Rest of world - $25 standard / $40 express

International delivery times can be found here.

Shipping times vary - please allow for delays across the Australia Post network.
Standard - 10-15 business days.
Express - 4-9 business days.

Please make your selection thoughtfully. We offer 30 day returns but all shipping costs are at the buyers expense if there has been a mistake made in size selection during the order process. If our product is faulty, we will provide a replacement, no need to send back. We will need to see photos of damage.

To return your item, you will need to post it back to: U2, 106 Warners Ave, Bondi Beach, Sydney, NSW 2026, Australia.

Once item is received and inspected, we will issue an invoice for postage costs, to send the correct size to you.

We do not offer refunds for reasons such as a change of preference, including unwanted gifts or incorrect choices.

Detailed product dimensions and information can be found on the product's page to help you make an informed decision before making a purchase.

Our customer care team is here to assist with any questions or inquiries you may have.

If you made a mistake in your order, please send us an email right away with the subject line 'CHANGE' or 'CANCEL,' within 2 hours, and we will accommodate your request. If more than 2 hours have elapsed since your order was placed, you will need to follow our standard refund procedure. 

Since we strive to dispatch your orders as promptly as possible, there might be instances where an order is processed before we can make changes. We cannot guarantee modifications to your order once it's been placed, so please choose your items with care.

Refer to our returns policy for more information.

When a product is labeled as "PRE-ORDER" in the title, it means it's not available right now, and it will be sent to you once it's back in stock. Usually, restocking takes about 15-30 days.

If you require an item by a specific date, we recommend emailing us prior to purchasing. Items that are placed with pre-order items will be sent together once the pre-order arrives.