As seen in
FAQs
General Shipping and Delivery
Strapsicle is based in Sydney, Australia and we ship worldwide.
Most of the orders are processed within 1-2 business days of purchase. If you place your order over the weekend or public holiday, it will be sent out the following business days.
Please allow for additional dispatch time during busy periods such as sale periods.
We are not responsible for orders lost in transit or for any additional fees such as customs, tax, etc.
FREE SHIPPING AVAILABLE -
Australia OVER $50 AUD
Rest of World OVER $70 AUD
Shipping within Australia
FREE SHIPPING OVER $50 AUD
Strapsicle is based in Sydney, Australia and we ship worldwide.
If you place your order over the weekend or public holiday, it will be sent out the following business days.
Please allow for additional dispatch time during busy periods such as sale periods.
We are not responsible for orders lost in transit or for any additional fees such as customs, tax, etc.
FREE SHIPPING AVAILABLE -
Australia OVER $50 AUD
Rest of World OVER $70 AUD
AUSTRALIA
We use Australia Post and Sendle.
- Tracked standard shipping - 1 set - $8
- Tracked standard shipping - 2+ sets - $8
- Express - $11.50
Please refer here for Australia Post standard delivery times across Australia.
Standard Tracked - 5 to 10 business days.
Express - up to 3 business days.
Shipping times vary - please allow for delays across the Post network.
International Shipping
FREE SHIPPING AVAILABLE OVER $70 AUD (Standard Shipping Only)
International
US customers? Why not shop on Amazon, for fast free next-day delivery.
- NZ - $11 standard
- USA - $13.49 standard
- Canada - $16 standard
- UK - $13.58 standard
- Europe - $17 standard
- Asia (incl China)- $14.50 standard
- Philippines - $20 standard
- Rest of world - $18 standard
Tracking numbers for international orders will be provided within 3 to 4 business days.
Parcels are shipped by local carriers, depending on the destination country. The estimated delivery times are as follows:
- US: 5 to 8 business days
- Canada: 6 to 10 business days
- UK: Up to 10 business days
- Europe: 4 to 12 business days
- New Zealand: 5 to 8 business days
- Asia: Up to 12 business days
- China: 4 to 8 business days
- Philippines: Up to 14 business days
- Rest of the world: 8 to 12 business days
Shipping times vary - please allow for delays.
Return and Refund Policy
Faulty Items/ Warranty
If your product is noticeably damaged when it arrives, please contact hello@strapsicle.com right away to get a replacement and complete the required paperwork. Keep in mind that regular wear and tear is not considered a product problem.
To complete your return, we require a receipt or proof of purchase.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Returns
Please make your selection thoughtfully. We offer 30 day returns but all shipping costs are at the buyers expense if there has been a mistake made in size selection during the order process. All returns must be in original packaging, and product should not have any damage.
If our product is faulty, we will provide a replacement, no need to send back. We will need to see photos of damage.
To return your product, please email hello@strapsicle.com with the reason why you need to return it. You'll then receive instructions on returning your product to our fulfillment house, MAE Fulfillment, PO Box 688, Templestowe VIC 3106, Australia.
Once item is received and inspected, we will issue an invoice for postage costs, to send the correct size to you.
Detailed product dimensions and information can be found on the product’s page to help you make an informed decision before making a purchase.
Our customer care team is here to assist with any questions or inquiries you may have.
Since we strive to dispatch your orders as promptly as possible, there might be instances where an order is processed before we can make changes. We cannot guarantee modifications to your order once it’s been placed, so please choose your items with care.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@strapsicle.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
How do I put Strapsicle on?
Easy! Check out our explainer video here. You can use a strap for your left hand, your right hand, or both hands for added security.
What Kindles does Strapsicle work for?
Selecting the right straps for your e-reader
To find your Kindle model -
- Go into your Kindle’s Settings menu.
- Navigate to Device Options.
- Tap the Device Info option.
- The very first item on the list should be your device’s model.
Below sizing is based on using the straps without a clear case.
if you are using the straps with a Strapsicle clear case, size up. The straps work great with our thin clear backing case, but they don’t fit with flip covers.
'SMALL':
- Kindle Gen 11 (2022) - Basic
'MEDIUM':
KINDLE
KINDLE PAPERWHITE
KOBO
- Clara BW (2024)
- Clara Colour (2024)
- Clara 2E (2022)
- Nia (2020)
- Clara HD (2018)
- Aura Edition 2 (2016)
OTHER e-readers
- Nook 4e
‘LARGE’:
- Kindle Paperwhite 6.8” 11th Generation (2021 - 2023)
- Kindle Paperwhite Signature Edition (2021)
NOTE: Large straps can accommodate the clear case.
‘OASIS’:
- Kindle Oasis 2 (2017)
- Kindle Oasis 3 (2019)
Choosing the right clear case and straps bundle
- Select your straps colour
- Select your Kindle case size
Find out your Kindle model - Go into your Kindle’s Settings menu. Navigate to Device Options. Tap the Device Info option. The very first item on the list should be your device’s model.
For detailed instructions, or for older models - check out this useful article!
https://www.androidauthority.com/which-kindle-model-do-i-have-1073996/
Any questions, please send us a message, or email hello@strapsicle.com
Will this work for my iPad or other e-reader brands?
We are in the process of developing holders for other e-readers and Apple products. To be the first to know, sign up to our waitlist and you can be a beta tester for free! https://www.strapsicle.com/pages/waitlist
How can I contact you?
If you want to get in touch, use the instant chat box, or head to our contact page / send an email to hello@strapsicle.com. We’ll get back to you within 24 hours.
How do I keep my straps clean?
Easily wipe the straps down with a damp cloth to get rid of any dust, pet hair, or other residue.
Will the straps leave marks on my Kindle?
In some rare cases, we have seen instances where a faint mark is left on a Kindle from prolonged use of the straps. To remove this, you will need some rubbing alcohol and a cloth to rub over the back of your Kindle.
Do Strapsicle straps stretch over time?
Our straps are very durable and are designed for the perfect fit for your Kindle. Because they are made of silicone, over time they might become a little loose.
PRE-ORDER
When a product is labeled as "PRE-ORDER" in the title, it means it's not available right now, and it will be sent to you once it's back in stock. Usually, restocking takes about 15-30 days.
All stock ordered with a pre-order product, will be shipped once the pre-order is available.
If you require an item by a specific date, we recommend emailing us prior to purchasing. Items that are placed with pre-order items will be sent together once the pre-order arrives.
Got another question? Drop us an email and we'll get back to you within 24 hours! For wholesale enquiries - please email lou@strapsicle.com
Let customers speak for us
from 573 reviewsMakes holding the kindle soooooo much easier than a pop socket! much more secure. i also go one in the candy pink as well :) and the stickers were sooooo cute :)
I’m absolutely obsessed with my order and the bonus part about my new bestie is that the straps are removable which means I can always show my creativity with holographic stickers skins dustplugs ETC 💁🏾♀️sooooo go get one IMMEDIATELY and you’re welcome in advance
The colours in the photo don't do the actual straps justice. I want them for my oasis too but sadly they don't come in that size. Beautifully done
The straps fit my little Kobo really well and the "Top Left/Right" directions stamped on the straps make installation very easy.
With the shape of my hands, I will be most comfortable using just one strap.
I think I can't get my hands off my kindle because of strapsicle and not the other way around. haha
These are definitely creamy peach and so sweet! I am obsessed with these straps. They are incredibly useful! I refuse to read my Kindle unless I have straps on. I dare you to find a bigger fan than me 🤣
This is my second time purchasing these as my clear case (bought a while ago from elsewhere) was in need of a refresh. I love that this case fits the straps so easily as it doesn’t have an extra corner piece on it and the sky blue colour is so pretty. Just need new stickers for my case now :)
This simple but effective gadget is the holy grail for arthritic hands. Just slip your enter hand into the step and your kindle is safe, secure snd easy to use without painful effects of arthritis ruining the joy of reading-
Have purchase 3 sets as presents- brilliant easy to use concept-thank you
I was hunting for a clear case that wasn't bulky but was also going to protect my kindle. So glad I got this one. It fits snuggly but didn't feel like I was folding my kindle to get it on and it doesn't have that weird texture that some clear cases can have. I can see my stickers through it, I can push the button easily and I have no trouble charging. Very happy with my purchase.
So comfy and cute! Honestly I only got them because I was on the hunt for a cute clear case that didn't make my kindle too bulky and I thought they were cute and a reasonable price so why not? So glad I got them, they are easy to remove but I find them so handy, especially when I'm reading at night, that I never bother to remove them!
I was first introduced to the Strapsicle this past summer. I anxiously awaited the 11th Generaton Kindle version and availability via Amazon. I couldn't be happier with my purchase! I am guilty of reading my Kindle at night and being aggressively woke up by said Kindle in my face. But no more! The strap fits my hand perfectly. These make great gifts for book lovers too! If you were waiting for a sign from the book fairy before purchasing your straps, here's your sign and I'm your book fairy!
I just received these in the mail today and I am in love! Not only do they feel good on the hands but they are big hand friendly! I would advise sizing up to a large if you have bigger hands! These strapsicles have a very smooth silicone feel to them and don’t hurt when you wear them for long periods of time. They are a great addition to have when you’re laying down in bed reading or reading just about anywhere else. But I bought them for the sole purpose of laying in bed to read and I LOVE them. I just purchased them in another color. I can’t wait to take these on vacation with me to the beach!
So awesome I ordered it to ship from Australia to Germany. Superb fit for my Oasis. Got big hands, fits and wears comfortably for hours with one strap. Delivery was blazing fast. Can ONLY recommend it and wish the best of luck to y‘all in business health and happiness ✌🏼
I’ve only had these straps for about 2 days but I’m already wondering why I didn’t buy them sooner! So easy to hook onto my kindle and so easy to use. I bought them before vacation but I know I’ll be leaving them on forever now.
Wishing they made them in other sizes for other devices I have!
Strapsicle is a smart and simple Kindle accessory that enhances your reading comfort anywhere! The set includes two straps, allowing for left or right-handed use, and both straps can be utilized for extra security. The classic white color adds a touch of elegance, and with a 10% discount, it's a fantastic value for money. Strapsicle has undoubtedly improved my reading experience, providing comfort and convenience for one-handed reading or secure handling during commutes and travels. A must-have accessory for any Kindle or Kobo user!